SunTrust - Overall positive experience. | Glassdoor.ca
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There are newer employer reviews for SunTrust

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"Overall positive experience."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Financial Services Representative in Greenville, SC (US)
Former Employee - Financial Services Representative in Greenville, SC (US)
Recommends
Neutral Outlook
No opinion of CEO

I worked at SunTrust full-time (Less than a year)

Pros

Benefits are good, most of the co-workers are motivated and educated

Cons

Salaries are low, might have to work teller during busy times.

Other Employee Reviews for SunTrust

  1. Helpful (4)

    "Good place to work, but the future is doubtful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Project Manager in Atlanta, GA (US)
    Current Employee - Business Project Manager in Atlanta, GA (US)
    Positive Outlook
    Approves of CEO

    I have been working at SunTrust full-time (More than 3 years)

    Pros

    People are very friendly and great to work with, however, building relationships with people is a MUST toward getting anything done. Telecomuting is allowed for salaried positions but not managers, number of days vary. Managers must be notified first if applying for other positions in the bank, but most are supportive. They are actively working toward making some necessary cultural shifts. Managers rarely provide monetary rewards, but are good about giving comp time, extra vacation days, and extra work from home days. This is a heavy process laden company, but they see value in six sigma principles and are trying to streamline.

    Cons

    Due to both workload and environment, people are not held accountable for their work. This makes it difficult to get things done. I've been on the job 4 years and have only received $3,000 in added compensation - negotiate a good salary up front. Annual review process is highly subjective and makes it difficult to achieve more than an average rating. Very focused on cost cutting measures - no coffee, individually monitor print jobs and supplies. Staffing is now below bare bone minimum due to 3 layoffs in the latter part of 2012. Infrastructure and Application teams werea aligned to lines of business in an effort to reduce silos, but changes have been very poorly communicated and there is little understanding how roles will be fulfilled in the new structure.

    Advice to Management

    The bank would benefit from a 360 review process that includes feedback for managers. The current rating system does not work. Employees should be offered more opportunity for added compensation and bonuses, if this is economically not possible then the bank needs to consider adding other perks like paying for parking for downtown locations, etc. Organizational decisions should not be made public until both process and people changes have been defined. This has caused a loss of confidence in management and the future of the bank.


  2. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker
    Current Employee - Personal Banker
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at SunTrust full-time (More than 5 years)

    Pros

    Good people.Solid reputation.Very long term clients and employees.

    Cons

    Changing culture.Going twards micro managing like the mega banks

    Advice to Management

    Stick to what made us diffrent.

There are newer employer reviews for SunTrust
There are newer employer reviews for SunTrust

See Most Recent

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