Pros
Just look at the website, the product is amazing, Sprinklr has a huge roster of excellent customers, the management are really on point and executing flawlessly, the sales and pre-sales teams are lazer focused. The PS teams gets the solution up and running in half the time you expect. HR are incredible, super responsive. The team members, especially the those crazy millennials are super nice and will welcome you with open arms and support.
Cons
Oh wait. Why do you NEED to join this company? Well one very good reason. The incompetent management are firing people in all locations. Those not fired but still possess wisdom and intelligence are leaving in droves. Sprinklr NEEDS you, in fact they need anyone with a heartbeat. You don’t really have to know much about social, engagement etc. No one else really does. You just have to turn up in the office, look busy and you can tread water for at least 6 months. The product is way to over engineered for the main use cases used by the customers. It’s too expensive, buggy and difficult to implement. The management are incompetent, just look at those Glassdoor reviews. And they love to SHOUT, oh yes, they are shouty shouty managers. If you are in sales they will shout at you, they will verbally abuse you, they will make you feel worthless when all they can achieve is way under par results. Results that all other North American software companies would not tolerate. Sprinklr is not a ‘startup’ so don’t fall for that rhetoric, it’s a 9 year old company, most successful tech companies have either gone public or sold by now, twice in some cases. Sprinklr has done neither of those. An acquisition is possible so if your career objective is to work for Microsoft consider Sprinklr as a stepping stone.