Anonymous - Anonymous employee Smiling Mind Employee Review

1.0
Oct 26, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Learn a lot of new skills

Cons

Terrible culture, claims to be a not for profit however everything is about money, management and CEO get paid a lot while other workers that actually do all the work get paid peanuts with no overtime. They fire people with no reason, make their position redundant and then bring in someone else to do the same job with a slightly different title. No benefits to working here, culture is toxic and riddled with anxiety. This place is run like a big corporate. Board don’t do anything helpful and the co founders don’t care, use Smiling Mind as an ego boost. Staff turnover is very high. Office is ugly and hard to work in. Not making the impact on the community they claim they are. They are desperate for corporate funding partnerships they over promise and can’t deliver.

Explore other reviews about Smiling Mind

1.0
Oct 15, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The app itself and mission are great My colleagues were generally lovely and passionate well meaning people The offices were great too and in a good location for me

Cons

The founders are very involved in every aspect of running the organisation and senior management just jump and do whatever they say. The founders seem to be mostly focused on 'looking good' and being seen to 'care' about mental health by establishing Smiling Mind - they don't seem interested in what will actually work and achieve the mission. I think they leverage their involvement to generate money from other business activities - it doesn't feel like they genuinely care. They also expect staff to work crazy hours. I came into the team from a very busy background (think: management consulting) and even my very solid work ethic was questioned when I wasn't willing to respond to every email within less than one hour. A super unhealthy, gaslighting culture. I left without a job to go to to protect my mental health as I had become anxious and drained from the culture and management.

1
4.0
Oct 20, 2025
Recommend
CEO approval
Business outlook

Pros

Dedicated and passionate team, values driven, flexible

Cons

Lots of change, can be hard to keep up with inertia and uncertainty

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