8y
Thanks for the review! In addition to base salaries, we pay for 98% of healthcare premiums, gym reimbursement, generous option grants, ability to work-from-home, 401K match and any office snacks you want. For base salaries, we try to pay above average for customer service representatives in the bay area (in part by using Glassdoor data), but don't tie our salaries to specific city costs because so many employees commute. Unfortunately, we do not have a ton of opportunities for advancement, so we use economic data to keep salaries up to speed. I hope this helps!