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      Do not apply. - Anonymous employee Smart IMS Employee Review

      1.0
      Mar 21, 2019
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice and friendly environment. Excellent people to work with.

      Cons

      Compensation is well BELOW national standards. No raises or promotions as company promised from day one.

      avatar
      Smart IMS Response
      3y
      Thank You for the positive Feedback. We made it better! Compensation process goes through a proper market benchmarking exercise, and a scientific approach is taken with minimal scope for bias. In fact, one of the most stable compensation increases have been given during last few years, and employees are happy too (yes, this is one subject where 100% happiness can not be expected) We believe any commitment in writing is 100% kept up, and our processes are streamlined to the best possible extent today. Regret inconvenience.

      Explore other reviews about Smart IMS

      5.0
      Feb 6, 2026
      Senior software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Transparent, Flexible and opportunity to learn. Supportive leadership and team

      Cons

      Growing organization and can be more structured.

      avatar
      Smart IMS Response
      3mo
      Thank you for taking the time to share your kind words. We're truly grateful for your support.
      5.0
      Oct 29, 2024
      Contact center expert
      Recommend
      CEO approval
      Business outlook

      Pros

      I feel truly grateful to be part of such a fantastic company like Smart IMS. The learning opportunities here are immense, and the culture is exceptional. Everyone is incredibly supportive, including the CEO, and it’s inspiring to work in a place where you can approach senior leadership directly to share your ideas and vision. There’s always an open ear to listen and encourage new perspectives. Smart IMS fosters an environment where growth, collaboration, and innovation thrive, making it an ideal place to build a meaningful career. It’s an awesome place to work, and I truly love being here!

      Cons

      Having public transportation available is a great option, but the frequency of once every hour can make planning a bit challenging.

      avatar
      Smart IMS Response
      1y
      Great to read such reviews, thank you for making an efforts to write positively about Us
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