Employer of last resort - only apply if you’re on Universal Credit - Anonymous employee Smart DCC Employee Review

1.0
Aug 20, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are little to no redeeming features if the company, however some of the people and the staff that they have lured to work there under what I can only assume to be false promises are great - maybe poach them away from DCC to save them!

Cons

On boarding into DCC was a shocking display of incompetence Payroll are without doubt the worst payroll department in the solar system - paying you right is a basic - come on guys. Most core functions are managed by capita - when I say managed I mean grossly fudged and mismanaged and obfuscated CEO seems to be so far up his own backside I’m genuinely surprised he isn’t inside out by now and surrounds himself with cronies who when they prove not competent at one job get another one and guess what - yup not brilliant there either The recruitment seems to be a liturgy if failed Telco executives seeing out the dwindling remnants of their career prior to retirement in the only place they will have them Bullying is rife and nobody is held to account for it Workload os excessive abd when you manage that up it’s objection handled and you get more work There are no opportunities for training and development it’s frankly a joke they promise the world and deliver nothing Facilities and IT think they run the organisation and send threatening emails to employees If you mark the company badly in the staff survey it affects your end of year bonus (yes seriously) The display the disability confident employer badge whilst discriminating directly disabled employees - totally abhorrent attitudes to diversity and inclusion, lots of talking and nothing done about it - lots of people paid to talk it seems Director who bullied me got away with it and never even apologised No career opportunities unless you’re in the inner circle Cloak and dagger organisational messages

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4.0
Feb 23, 2024
Recommend
CEO approval
Business outlook

Pros

Nice ppl great place work

Cons

Pay ok could be vetter

avatar
Smart DCC Response
2y
Thanks for sharing your review and insights with us!
3.0
May 24, 2025
Recommend
CEO approval
Business outlook

Pros

Home work in home then

Cons

Remote work sometimes away now

avatar
Smart DCC Response
11mo
Thank you for your review. We appreciate you taking the time to share your experience, and if you have any more feedback about hybrid working, we’d be happy to hear it. Your insight helps us improve.
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