Shopify - Great Place to Work | Glassdoor.ca

Employee Review

Employee Review

Helpful (1)

"Great Place to Work"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Merchant Success Team Lead in Waterloo, ON
Current Employee - Merchant Success Team Lead in Waterloo, ON
Recommends
Positive Outlook
Approves of CEO

I have been working at Shopify full-time (More than a year)

Pros

Great team environment, amazing culture and benefits, and love being able to work either remotely or in the office. The work life balance is there, and you're treated like an adult.

Cons

Sometimes there is that highschool vibe with a lot of the younger people that work at Shopify. A sense of entitlement or my role vs your role, or role importance can be very visible at times.

Advice to Management

Ensure that when making changes to how teams operate and what you want to accomplish, that you include some of the people that it's going to affect. This allows for better buy in and an easier change management process.

Other Employee Reviews

Other Employee Reviews

  1. Helpful (5)

    "Support Team in Shambles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Guru in Ottawa, ON
    Former Employee - Support Guru in Ottawa, ON
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Shopify full-time (More than a year)

    Pros

    The people you work with are great. Solid perks.

    Cons

    The support team grew incredibly rapidly and they were left flying by the seat of their pants, not knowing what they were doing. Incredibly stressful work environment, and the perks were ultimately not worth the stress, which is why I left as a Guru. Felt like being in high school with all the toxic gossip, and some people were let go because of rumours about their personal lives. Lots of secretive things happening behind closed doors.

    Advice to Management

    Be more open and transparent with your support team.


  2. Helpful (1)

    "Customer Success"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome
    Great
    super fun place to work

    Cons

    none that I can think of right now

    Advice to Management

    Keep doing what you do

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