Great Place to Work - Program Manager ServiceNow Employee Review

4.0
Nov 8, 2022
Recommend
CEO approval
Business outlook

Pros

Really kind and down to earth people who are always open to help or point you in the right direction, even upper leadership. Unlimited PTO policy that you are actually encouraged to take - no one makes you feel guilty about time off. Lots of room to make an impact as they are still growin rapidly and building out processes

Cons

Could do a better job of engaging their remote workforce with fun virtual activities to help them feel more connected. It is hard to build relationships if you are remote and you can feel a bit disconnected from the larger company, If you don't deal well with change, you might find the environment challenging at times as priorities shift constantly and you have to be prepared to switch gears suddenly. But, if you have a pretty adaptable personality you'll be fine

Explore other reviews about ServiceNow

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
May 24, 2026
Recommend
CEO approval
Business outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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