ServiceNow - Senior Data Center Operations Engineer ServiceNow Employee Review

4.0
Jun 28, 2015
Recommend
CEO approval
Business outlook

Pros

Awesome cultural awareness and lenient work environment which subsequently increases production productivity. Pay was top notch and I was moved cross country all expenses paid = $30,000 total cost to the company Company provided vendor specific and industry specific training adding to knowledge base and adding certification to my portfolio Proper ITIL Change Management for all internal / external issues

Cons

High stress work environment due to long work hours and project deadlines Company hired less qualified people who were dedicated to the company and made the impossible happen, which were later replaced with more qualified people after first year of productive service. Several people lost their jobs that were good at what they did, but they found a more qualified person and the less qualified was let go with a rehirable status. Division between Sr. Executives and Middle Management. This causes the Managers to work their employees hard to impress their superiors, but this is also the case most anywhere.

Explore other reviews about ServiceNow

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
May 24, 2026
Recommend
CEO approval
Business outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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