The Devil Wears Gucci - Customer Success Sendoso Employee Review

1.0
Feb 3, 2023
Recommend
CEO approval
Business outlook

Pros

Competitive pay, great PTO policy, vacation bonuses, awesome teammates, gifting is fun!

Cons

I’m not sure where to start with this, but it suffices to say that when you look through the reviews, you will start to see the demise of Sendoso. I’ve never witnessed a company be so fiscally irresponsible in my life. In fact, I’m not even sure they have anyone at the top truly keeping a pulse on finances. Instead of saving their employees who were the heart and soul of the business, they decided to drop $40 million (almost HALF of Softbank’s total series C investment) on a fancy, new, COMPLETELY UNNECESSARY office building. Layoffs have occurred now for every quarter since July 2022 - I wouldn’t be surprised if more are to come at the end of Q1 2023. The people at the top of Sendoso lack transparency and honesty - seriously, the all hands are pointless BS pep rallies that hold zero weight now. The COO values the Gucci in her closet more than the people who once made Sendoso a great place. She should spend her money on a public speaking class instead. Since the layoffs, morale has greatly suffered and teams are now overworked - I’m sure people will begin leaving and pursuing other opportunities. The product and engineering teams are pretty much nonexistent. The list goes on and on. If you get an offer here, don’t sign it. It won’t last long and you’ll be back on the hunt once more.

Explore other reviews about Sendoso

5.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

Great company and leadership, very good benefits and they care about the employees

Cons

Could have better retirement plans

2.0
Apr 20, 2026
Recommend
CEO approval
Business outlook

Pros

Remote work. Easy life balance.

Cons

Consumption model spend. Internal warehouse teams suck.

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