At first exciting, then the propaganda wears off real fast. - Anonymous employee Ritz-Carlton Employee Review

4.0
Jan 6, 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most of the people are great to work with.Chance to go out of town to work to open other hotels.This particular Ritz is managed by Four Seasons.Free meals and uniforms

Cons

Upper management has little or no idea what goes on in depts. outside front of the house.There is a need for them to micro manage those departments.Atta-boys are frequently given to the wrong people.Little or no warning of impending lay-offs or less hours.It seems the longer you're there the more you get away with, performance wise.

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5.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

- good environment - good service charge

Cons

they change managers so quick

1.0
Apr 15, 2026
Recommend
CEO approval
Business outlook

Pros

Hotel Benefits would convenient at times

Cons

Horrible to work at the Ritz Carlton Boston. I was terminated because someone decided to report me they I was nodding off briefly in the office. They first suspended me with a notice explaining my suspension and then they terminated me with a different notice with the summary of that notice not matching up with the suspension notice. Human Resources lied to me and told me that the reason they found out I nodded off was because they were reviewing footage for something and just happened to come across me on camera which does not add up to the two statements I received. Cafeteria food was terrible. You would think a five star hotel would cook better food. Sometimes the food was burnt and did not taste good at all!!!

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