The Ritz-Carlton is a prestigious company to work for that looks great on a resume. - Associate Director, Meetings & Special Events Ritz-Carlton Employee Review

3.0
Jan 27, 2015
Recommend
CEO approval
Business outlook

Pros

The company is constantly training employees in best practices and the employees are the best in the hospitality industry. You can always count on other departments to get things done and get them done right. There is some room for advancement. The pay can be higher than other hotels and bonus structure is good.

Cons

In order to move up, you often need to move to another property, which is usually in another city. Work-life balance is not the best. Minimum 10 hour days for managers with little flexibility for personal commitments. Lots of early mornings, late nights, and weekend work. Heavy work load for events and often very stressful. Lots of unnecessary paperwork.

Explore other reviews about Ritz-Carlton

5.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

- good environment - good service charge

Cons

they change managers so quick

1.0
Apr 15, 2026
Recommend
CEO approval
Business outlook

Pros

Hotel Benefits would convenient at times

Cons

Horrible to work at the Ritz Carlton Boston. I was terminated because someone decided to report me they I was nodding off briefly in the office. They first suspended me with a notice explaining my suspension and then they terminated me with a different notice with the summary of that notice not matching up with the suspension notice. Human Resources lied to me and told me that the reason they found out I nodded off was because they were reviewing footage for something and just happened to come across me on camera which does not add up to the two statements I received. Cafeteria food was terrible. You would think a five star hotel would cook better food. Sometimes the food was burnt and did not taste good at all!!!

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