Horrible management, hostile environment. Do not waste your time applying. - Anonymous employee RUTH RUHL Employee Review

1.0
May 30, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Competitive pay (not worth it) Health benefits/401k Learning how to work under pressure and hostile situations. There are no other pros.

Cons

Management only care about themselves, they will make sure everyone is over loaded with work and then continue on gossiping in their offices. The owner seems to have no clue his is happening or she knows and doesn't care how they treat her employees. Most of the staff also sit around and gossip making every new person feel unwelcome. The training is a joke and you should never get comfortable doing the job you were hired for because you will be tossed around like a hacky sack. The turn over rate is unbearable and creates fear among the employees of being fired for any reason. (The owner is not afraid to fire someone in front of the entire office)

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RUTH RUHL Response
8y
From top to bottom, we are honored to have the best, most dedicated team members. In a high volume business such as ours, we frequently ask our team to assist on additional projects in order to prevent backlogs, and have received a great deal of positive feedback indicating how much they enjoy working on a wide range of tasks.

Explore other reviews about RUTH RUHL

5.0
Nov 28, 2025
Recommend
CEO approval
Business outlook

Pros

Nice company to work for

Cons

I have no complaints right now

3.0
Apr 19, 2026
Recommend
CEO approval
Business outlook

Pros

- The opportunity to learn the basics of how mortgage/loan processing work in the context of real estate law - Good chance of getting permanently hired once you are efficient enough in processing documents, so there is some merit; you often start off as a temp through an agency they work closely with. - Solid work experience for those that really need anything for the time being; requires very basic computer and document literacy and input skills. - You are compensated slightly more for any overtime hours you need to work once you're permanently hired - A designated break room with snacks

Cons

- Prepare for longer hours depending on the season; gets particularly busy around tax season; up to 50 hours/week during the busiest times. - Since this role is essentially the frontline of the entire loan process, expect to be among the last to leave the office - Some specific tasks aren't covered in detail during initial training, so you may need to ask around often with more experienced colleagues in the beginning; you will need to be self-reliant in this regard

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