If you want your function to be valued, do NOT work at Qualtrics - Senior Product Marketing Manager Qualtrics Employee Review

1.0
Oct 12, 2023
Recommend
CEO approval
Business outlook

Pros

Until they were bought by a private equity company in the summer and recently laid off 15% of the workforce and told another 10% that they would be replaced by low cost workers in Mexico City in March, I can say without a doubt that Qualtrics was a company with incredibly talented, kind, and amazing people. I met and worked with some of the most wonderful people at Qualtrics.

Cons

Leadership: Where to start. First, the leadership is an absolute abomination. Other than a couple with Microsoft experience, the rest are inexperienced outside of Qualtrics. They do NOT value diverse perspectives, and if you push back you are silenced. Diversity: All of the President level and all of their direct reports are men. The majority are white, Mormon men. Women have no seat at any table. And it's worse for people of color. Valuing the function of PMM: From the top leader on down, there is no understanding or value of the function of PMM. They think PMM makes slides and have reorged in a way that anybody with a heartbeat is put into PMM. Some of the people are brilliant in their own area whether that's Solution Strategy or Industry, but simply assigning someone "you're now a PMM" when they have no certifications from Pragmatic Marketing and no experience truly doing inbound and outbound PMM is just absurdity. It's truly heart-broken to see the trajectory this company has made. The laid off people are the lucky ones.

Explore other reviews about Qualtrics

5.0
May 15, 2026
Recommend
CEO approval
Business outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic people work there and it's a good place to start your career. The workplace perks are decent, there are snacks and lunches provided at the office. There are also good accommodations for mental health, religious observances, and nursing mothers.

Cons

The company pivoted to "business need" as a reason for promo. Promotions are now seemingly few and far between despite higher level individuals leaving. Recent restructuring has left those still working at the company with less time to do actual client work and more time being spent documenting the work done. ELT doesn't seem to actually listen and instead performs listening theatre.

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