Vriendjes politiek - Customer Service PostNL Employee Review

Very friendly staff Professional and courteous management Generous benefits package 401k matching Environmentally conscious organization Plenty of room to advance Additional vacation time after 3 years

Lower salary range compared to competitors

Direct line managers care about their employees No opposition to taking vacation days even if requested last minute Star employees are recognized and rewarded with raises and promotions Rewards and recognition program is overall pretty good If you are the type of person that would like to find a company you can stick around for the long haul and retire in, then this is the company. We have a number of employees that have been around for 20+ years Decent benefits coverage for dental and health (not the best but certainly not the worst) We were able to avoid layoffs during the economic downturn Very diverse culture and community Despite the below cons, the company employee engagement score is very high

Lack of technology is appalling. Only this year have we started using scanners for shipments. Many process are documented on personal spreadsheets rather than actual information systems Senior management focuses on penny pinching rather than understand the ROIs of certain investments (ie its people) Senior team is rarely visible and their only focus is what goes on in the Operations department Pay and compensation is not competitive to the industry Much of the culture is still entrenched in the old shool transportation industry where the all the effort and focus went into pushing freight rather than improving the surrounning and supporting activities With this old school culture comes a greater difficulty for women in the company to prove themselves and be taken seriously Innovation is stagnant despite the numerous opportunities available