Employee Review

  1. 2.0
    Former Employee, more than 5 years

    Could be better, could be worse

    Oct 20, 2020 - Assistant Manager in Toronto, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Working with animals Pays above minimum for entry positions Good way to get animal experience to break into that industry

    Cons

    Upper management puts a lot of responsibility and pressure on lower management Some deadlines for projects are unrealistic Animals in small animal department are not properly cared for

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    PetSmart Response

    Associate Employment Brand Manager

    Thanks for taking the time to leave a review. We appreciate you bringing your experience to our attention and would like to speak with you more. Please feel free to reach out to the CareSmart line at 1-800-738-4693. Thank you!

  1. 5.0
    Current Employee, less than 1 year

    Great Place to Work

    Jun 18, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible schedule, good work environment

    Cons

    Lot of cleaning, old facilities

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  2. 2.0
    Current Employee, more than 3 years

    Corporation

    Jun 11, 2021 - Customer Engagement Leader 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It's a fun and interesting environment to grow and learn in. Your coworkers and much like you, fellow animal enthusiasts and lovers a like that come by to try and educate people about their favorite animals. Plus getting to hang with animals 8 hours a day ain't bad either.

    Cons

    The cons are much more beefy, once you get past the glitz and glamor of getting to work with animals it takes a pretty steady and steep nose dive. Let's start with corporate, they are probably one of the worst companies I have ever worked for. The amount of care that is given to the animals is frankly abysmal, whenever they get caught they slap a bandaid on it and call it a day, but provide no hours to accommodate these new changes to animal care. Second the expectation on management and management, everyone in management at petsmart has drunken the kool-aid at one point or another. But these jellyfish people sit and complain about how gutted we are on hours but never give any pushback to corporate and just allow the floor people to slave away, and when it comes to management it is SUCH a hit or miss its almost laughable.

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