Employee Review

  1. 3.0
    Current Employee, more than 1 year

    2 years at Petsmart

    Jul 12, 2020 - Pet Care Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible hours for flexible availability Good part time work for students

    Cons

    Depending on management, animals are not the priority Lack of full time positions

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    PetSmart Response

    Social Media Community Manager

    Thanks for sharing your experience with us. We appreciate all that you do for pets! We would also like to connect with you via the CareSmart line at 1-800-738-4693 so we can understand more about some of the things you mentioned above, as the safety of pets is our #1 priority. Thanks again!

  1. 5.0
    Former Employee

    Good

    Jun 17, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun people to be around

    Cons

    Low pay for what’s expectedp

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  2. 2.0
    Current Employee, more than 3 years

    Corporation

    Jun 11, 2021 - Customer Engagement Leader 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It's a fun and interesting environment to grow and learn in. Your coworkers and much like you, fellow animal enthusiasts and lovers a like that come by to try and educate people about their favorite animals. Plus getting to hang with animals 8 hours a day ain't bad either.

    Cons

    The cons are much more beefy, once you get past the glitz and glamor of getting to work with animals it takes a pretty steady and steep nose dive. Let's start with corporate, they are probably one of the worst companies I have ever worked for. The amount of care that is given to the animals is frankly abysmal, whenever they get caught they slap a bandaid on it and call it a day, but provide no hours to accommodate these new changes to animal care. Second the expectation on management and management, everyone in management at petsmart has drunken the kool-aid at one point or another. But these jellyfish people sit and complain about how gutted we are on hours but never give any pushback to corporate and just allow the floor people to slave away, and when it comes to management it is SUCH a hit or miss its almost laughable.

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