Employee Review

  1. 3.0
    Current Employee

    Pet care specialist

    Feb 22, 2019 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    love working with animals and i'm learning a lot about animal care and customer service

    Cons

    hours are short, hard to get promotions or raises.

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    PetSmart Response

    Social Media Community Manager

    Thanks so much for the review! We appreciate you taking the time to share your experience. That's wonderful to hear that you've learned a lot during your time at PetSmart. Working with pets and pet parents is so special and I'm glad you enjoyed it. Thank you, again!

  1. 5.0
    Current Employee, more than 3 years

    Great Work Place

    Jul 23, 2021 - Merchandising Manager in Downey, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    awesome team members great work experience for beginners

    Cons

    poor management skills poor scheduling terrible team work

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  2. 4.0
    Former Employee, more than 3 years

    PetSmart is by far the best company I've worked for as far as the Corporation.

    Jul 21, 2021 - Professional Pet Groomer in Brockton, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Groomers paid in commission - for each dog someone grooms, PetSmart gets 50% and 50% goes on employee's next paycheck. Great co-workers. Benefits - health insurance, pet insurance, 401k plan with various plans to fit individual needs! I forget what the discount for shopping was, maybe 15-20%, but it saved me SO much in the long run!

    Cons

    Upper Mgmt was out of touch with what's needed to run a store from the in-store level. Whenever Corporate would visit, we could be sure something was probably coming that'd cause at least 1 or 2 people to quit.

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