Employee Review

  1. 2.0
    Former Employee, more than 1 year

    ok

    Oct 13, 2018 - Pet Care Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    get to work with animals co workers are usually awesome and also animal lovers you can educate people to properly take care of animals

    Cons

    the conditions for the animals are eh, if you are an enthusiast you will get upset bad customers are at the expense of living breathing animals some of the fish available should NOT be sold at all.

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    2 people found this review helpful

    PetSmart Response

    Employer Branding

    Thank you for the review. That's great to hear you enjoyed working with pets and your co-workers. Thank you, also, for the feedback. Please know, you can always share via the CareSmart line at 1-800-738-4693, as well. Thank you, again.

  1. 5.0
    Former Employee, more than 1 year

    Great Place to Work!

    Jun 11, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great atmosphere to work in.

    Cons

    I would've loved to have gotten to work more hours, but this was a great experience.

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  2. 2.0
    Current Employee, more than 3 years

    Corporation

    Jun 11, 2021 - Customer Engagement Leader 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It's a fun and interesting environment to grow and learn in. Your coworkers and much like you, fellow animal enthusiasts and lovers a like that come by to try and educate people about their favorite animals. Plus getting to hang with animals 8 hours a day ain't bad either.

    Cons

    The cons are much more beefy, once you get past the glitz and glamor of getting to work with animals it takes a pretty steady and steep nose dive. Let's start with corporate, they are probably one of the worst companies I have ever worked for. The amount of care that is given to the animals is frankly abysmal, whenever they get caught they slap a bandaid on it and call it a day, but provide no hours to accommodate these new changes to animal care. Second the expectation on management and management, everyone in management at petsmart has drunken the kool-aid at one point or another. But these jellyfish people sit and complain about how gutted we are on hours but never give any pushback to corporate and just allow the floor people to slave away, and when it comes to management it is SUCH a hit or miss its almost laughable.

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