I didn't want to write a review until I caught wind of the things being said about me once I was wrongly dismissed. The Birmingham office's management have no idea what they are doing. When asking for help, it's the other new starters or people that have been there less than a month longer than you that offer you help. Team leaders are patronising and rude. Many of my one to one's consisted of my team leader trying to get me to talk about other people both in my team and in others. People on my team that were there longer than me (Exactly the same role) would micro manage and purposely listen into conversations between new starters and would feedback any issues and concerns to managers as "negativity". If I were you, don't notify anyone about any family medical emergencies because they simply do not care and will watch the work you do whilst you are waiting to find out if your family member is dead or not instead of messaging you to check in. But will then end your probation on work avoidance even though they is zero work coming through most of the week. If you help someone else raise an issue, you get told 2 things, 1- you need to stop getting involved in other peoples issues at work. 2- If you don't like they way we treat you, you can just leave. Which is insane considering the company values. Specifically - We are a team: "If I lose, you lose, If you win, I win." Be a good person: "Be humble and act ethically." Once my probation had been ended (due to me spending the day crying at the thought of losing a family member) I was informed of conversations that were happening about me in the office. Someone from my team started a rumour that I lied about my family health emergency and that I had said nasty things about others in my group. During my first week on the floor, I was verbally attacked by a girl who is still working having not even apologised. Team Leaders decided to console her and nothing was said to me because I was a new starter. When I reported her, I was told that they were watching her closely as many other people had complained about her, Including team leaders, yet she is still working there bullying others. They push this whole "it doesn't matter how much work you do, it's about the quality of the work" thing but then make it a competition between workers to see who can do the most work. There are pay discrepancies between employees under the same job role. With they pay being significantly under average for this type of work. You are favoured more if you kiss up to management You are forced to become friends with everyone during onboarding and then panelised for being too friendly once on the floor. They prioritise "white British people" and only fire POC which is also something then needs to be looked into..
