Pros
I work for Opto Solutions - I'm beginning to think the only review on here was made by someone who worked for CrossCheck, Inc - our parent company. None of what they stated was true for Optio Solutions. Or at least isn't any more.
However, working for Optio is far better than I expected. Collections work is.. not an easy job. They totally make up for it.
From employing a masseuse to come in Fridays and employees can pay $10 for a 15 minute massage while on the clock.
Socials every month based on the Holiday. We just had a Build Your Own Sundae social with more ice cream and toppings than you can imagine.
I have complete control over my schedule. With exceptions, but every week I fill out my own hours - really great flexibility - makes finding or having a second job easier - and being in California, it's almost a necessity to have a second job with the housing costs.
Pay is pretty good, hourly, opportunity to make commissions, bonuses, auctions for gifts cards each month.
Free coffee, tea, or hot cocoa provided unlimited for employees. Sometimes upper management will bring in donuts, or cookies as a reward for a meeting goals.
Every one is incredibly friendly.
Cons
Collections isn't the easiest job in the world - most days the people I speak to on the pone aren't generally terrible - but sometimes you get a bad apple that really will grind your gears.
