One Hand Didn't Know What the Other Was Doing - Anonymous employee OpenTable Employee Review

3.0
Jan 31, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Modern and tech-savvy -Pro-remote work (after listening to employees who pushed back on return to work)

Cons

-Mass confusion about how things should look and feel under a confusing blended company scenario (working with Kayak.com so closely) -The leadership tried to be diverse and inclusive but was instead filled with snide and snippy individuals

Explore other reviews about OpenTable

5.0
Mar 2, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work - really good work life balance and culture.

Cons

Not much to say, everything is good

1.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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