So much has changed! (not in a good way) - Account Executive OpenTable Employee Review

3.0
Aug 25, 2022
Recommend
CEO approval
Business outlook

Pros

Really great benefits. A week is given off during the summer and a week off in between Christmas and NYE (outside of the 5 weeks PTO). 4 Months Mat/Pat leave. Really great work/life balance for sales.

Cons

No upward mobility. Zero. That is probably the biggest complaint from everyone. They just let go the entire inside sales team that drove millions in rev. Red flag! The new CEO - Debby has never worked in the restaurant industry and her decisions show it. The competition is KILLING OpenTable and they just don't know how to handle it. Oh - and if you're not WOKE or a hard core democrat... don't come work for this company. A dedicated slack channel was created so people could cry about Roe v Wade. Monthly pronoun trainings and so much more.

Explore other reviews about OpenTable

5.0
Mar 2, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work - really good work life balance and culture.

Cons

Not much to say, everything is good

1.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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