False Promises of Growth and a Culture of Overtime - Technical Support Engineer NinjaOne Employee Review

2.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

The core product and technology are genuinely interesting and market-leading. Some great, talented peers on the ground-level teams who are all trying to support one another through the workload.

Cons

Extra tasks and responsibilities are constantly added to your plate under the guise of "career development" and promises of future promotion. In reality, these promises rarely materialize, and it feels more like a tactic to extract extra labor. The baseline KPIs are already set unreasonably high—achieving them practically requires working past standard hours. When you add the extra "growth" tasks on top of that, maintaining any semblance of work-life balance becomes impossible. The management style tends toward the toxic side when under pressure. If you struggle to meet the unrealistic KPIs because you are drowning in the extra tasks they assigned you, the response is micromanagement and blame rather than support or prioritization.

Explore other reviews about NinjaOne

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

NinjaOne is providing comprehensive endpoint management solution and has the potential to become one of the key players in the space. Working here is very impactful and rewarding.

Cons

Not really a con, but there are challenges related to the fast growth of the company, which need to be addressed, and are in the process of being addressed.

5.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing company culture with supportive, friendly, and professional people. My experience at NinjaOne has been truly incredible so far. The leadership genuinely recognizes hard work, and I was honored to be recognized as an MVP by my manager. The company provides great resources, strong career growth opportunities, and an excellent environment to learn and succeed. Relocating for this opportunity was one of the best decisions I’ve made, and the entire process has been smooth and positive.

Cons

I honestly don’t have any major cons to mention. My experience so far has been very positive, and I’ve felt welcomed and supported since joining the company.

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