Don’t work here - Customer Service Representative NEIS Employee Review

1.0
Apr 24, 2019
Recommend
CEO approval
Business outlook

Pros

Only iris are hours and laid back dress cide

Cons

Temps that work here are treated horribly. Employees are rude and unprofessional and if they don’t like you, you know it.. Management is nice on your first day but it stops then. They are just as rude as most of the employees. There really doesn’t seem to be any type of mama Genentech for permanent employees just the joy they have in talking down to temps in front of everyone. Do not work at NEIS

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5.0
Oct 14, 2025
Recommend
CEO approval
Business outlook

Pros

Flexible, good pay for the work

Cons

No benefits or health insurance; wear and tear on your vehicle

1.0
Oct 24, 2025
Recommend
CEO approval
Business outlook

Pros

It allowed me to gain more experience in premium audit Going to Chicago for training

Cons

Expected to commute to an area 2 hours away from my home office 4 days a week to do audits, when I let them know it was not sustainable and effecting my production, I got 0 support The training itself is not done well, thankfully I had some experience, but anyone who came in with no experience ended up leaving. The Trainor was rude and refused to admit that she had not sent us one of the resources we needed, and never mentioned it. When she asked why we weren't using it and we said we didn't know what it was, she refused to admit her mistake and instead blamed us saying that we ALL somehow deleted it or some such nonsense. It was a mentality that permeated all of the upper management team

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