Amazing Company with Amazing Culture - Customer Success Manager Mixpanel Employee Review

5.0
Nov 10, 2021
Recommend
CEO approval
Business outlook

Pros

I absolutely love Mixpanel and everything about the company. Our culture is phenomenal, my team is phenomenal, the perks and benefits are fantastic ( volunteer time off, learning time off, etc) and the product continues to be top of the line ( multiple awards and coming ) and there is big investment from leadership in both the team and the product.

Cons

Some growing pains as any company would have in our position

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Mixpanel Response
4y
We don't plan to change our core value around Be Open and will continue to ask for feedback and work to constantly improve. Thank you so much for letting us know what we should keep doing!

Explore other reviews about Mixpanel

5.0
Sep 4, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Momentum is real—6 straight quarters of growth has given the company energy and focus. New CEO brings a fresh perspective and is already leaning into transparency, customer focus, and bold decision-making. Offsites and Mixcursions are genuinely inspiring—rare to see a company invest in bringing everyone together in ways that feel energizing, not just performative. A renewed set of values that leadership is actively encouraging people to live and celebrate. Smart, collaborative teammates who want to do their best work and help each other succeed. Free lunch for days you come into the office ($20 up to twice a week) - thanks for bringing back this nice perk!

Cons

Like any company in growth mode, there’s still work to do in connecting strategy to execution consistently across teams. Moving fast means priorities shift sometimes, which can feel challenging to navigate.

4.0
Jan 9, 2026
Recommend
CEO approval
Business outlook

Pros

New CEO brings fresh, inspiring perspective and engages in a professional manner. Will see how this pans out in the next year but already All Hands are much more relevant and engaging. Culture and teams are top notch but some outliers have been hired lately that don’t quite fit in and are snarky or arrogant. Work flexibility is great and if you put in the work, you are judged off your merit rather than optics and rewarded which is rare. Really kind, open community with engaged employees who actually care about what we are working on

Cons

Some upper management needs a reality check around what is feasible with the current state of the company. As others have noted, direction changes constantly and no one wants to take ownership of the broken systems that need to be replaced or repaired in order to meet advantageous goals. Without this, we all get stuck in a rat race keeping the lights on rather than growing and expanding to the IPO everyone is hoping for. With great responsibility comes great opportunity for burnout - it’s easy to take on too much and lose control of your workload

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