A Company that Supports You Long Term - Anonymous employee Merchants Group Employee Review

Incredibly transparent with employees. Great benefits. Opportunity to earn a higher salary is a direct result of what you’re willing to put into your job.

The median age of the company is higher than most office settings. This has led to a hesitation to adapt to evolving technologies at times, but this has been less of a problem recently as the company has started to open up to the idea of modernization, both in terms of tech and policies like work from home, etc.

- People are generally nice - Have a walking track inside - Cafeteria is decent

- The company really seems stuck in the 1980s. The whole vibe and structure just screams it. Old management strategies, old technology, old people. - Not much PTO. A combined 18 sick and vacation per year to start. - Long work hours and no overtime. The managers love to say “this is not a 9-5 job” (when it’s already 8-4:45). Expected to work late and come in on weekends if your work is behind, which happens often due to high workload or if you take time off. - Very old systems make doing a simple task much more difficult. - Most/all of the managers are pretty old and implement old school strategies. Very slow to adapt and change. - Very strict on paying out claims, sometimes you feel bad for the claimant. Other companies have much more lax policies. - HR is unprofessional and not very helpful. - Lots of gossip that goes around. - Schedule isn’t very flexible. - The training program was easily the worst I’ve ever experienced. No formal program, lots of “on the job training” where you’re just expected to figure it out for yourself.