Passive Aggressive attacks & Bullying culture is encouraged - Helpline Consultant Mercer Employee Review

2.0
May 22, 2023
Recommend
CEO approval
Business outlook

Pros

The initial trainers come with a good knowledge base.

Cons

Management are cold, disengaged & will initially fool most people into thinking they are supported. Quickly the negative company culture is obvious. I have been routinely ignored, bullied, had my physical appearance made a joke of and intentionally left without guidance. It seems company preference is to push staff towards handing in a resignation rather than the termination of staff contracts.

Explore other reviews about Mercer

5.0
Mar 1, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong Network Experience with many industries

Cons

Lighter-touch conceptual learning rather than industry-specific mastery

2.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Remote flexibility, which is nice.

Cons

You will not get a raise and if you do, it'll be 1%. Managers will not help you with escalating issues, you're on your own. It'll be blamed on you. You'll work so much overtime you won't have a social life.

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