McMillan - Identity crisis? | Glassdoor.ca
  1. Helpful (4)

    "Identity crisis?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Negative Outlook
    No opinion of CEO

    I have been working at McMillan full-time for more than a year

    Pros

    Talented people, accessible execs, wide range of experts from who you can learn from, great office spaces and openness to new ideas, fun no-drama colleagues, events outside of work.

    Cons

    We position ourselves as a brand experience agency, but we often accept work/projects that are disconnected from our strengths. It takes a lot of time to even know where we are going in terms of projects or processes. People are strong-willed, committed to great work but disorganized to make it happen. Nobody really knows who owns what, roles are unclear so too much time is taken before we do what we do best.

    Advice to Management

    Clarify roles. Simplify processes. Reduce the number of communication channels with clients but make them better. Roadtest all this more quickly and communicate results more often, even informally. Don't take months cooking something up before even communicating or testing it with us, in the loop. All the right people are here, all the right elements are in-house but a good team without roles will somewhat always... suffer from an identity crisis.

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    McMillan2019-05-15

Other Employee Reviews

  1. "Unique, supportive and well-balanced culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Services Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at McMillan full-time for more than 10 years

    Pros

    The agency was founded in 1996. So it is young enough to be fresh, exciting and open to new ideas. But it is established enough to have a solid HR function, well-trained and supportive managers, and an excellent work-life balance. As an agency, the clients' needs can often tip that balance during busy times but the agency is very accommodating to balance things out appropriately. It is a very fun, laid-back yet... professional environment. And with clients across the US and Europe, there are opportunities for more global exposure--and from time to time, travel.

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    Cons

    The only cons I can think of are actually consistent with any creative agency of that size (80 people, +/-). Internal communication can be challenging and the inherent 'tension' that can exist between clients and creative pops up now and again.

    Advice to Management

    Continue to nurture the amazing culture that exists. Develop talent from within the ranks.

    McMillan2017-05-05
  2. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Freelance Translator in Lima, Lima Region
    Recommends
    Positive Outlook

    I worked at McMillan

    Pros

    At McMillan they take cancer very seriously

    Cons

    Enter at least five words for Cons

    Advice to Management

    Drink less coffee

    McMillan2019-11-07

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