McMillan - Bold changes | Glassdoor.ca
  1. "Bold changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at McMillan full-time for more than 4 years

    Pros

    Great staff of talent, probably the best in the area. Real experienced pros who are among the best at what they do, an excellent place to learned from seasoned vets. McMillan always does well in the award shows and with a new CEO who seems determined to do bolder work that gets noticed, should be interesting to see where it leads. Some staff seemed shaken by the move away from safe B2B work, and they are definitely being...

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    Cons

    Perhaps a bit of Ottawa malaise exists, some staffers seem content to play it safe with the work. The shift to bolder work will test those types. CDS need to step it up and push for work that makes an impact.

    Advice to Management

    Stick to your guns, keep the vision, ride out the storm and aim high. Utilize the great talent on the staff to their fullest potential. Bring in new clients who allow the team to shine and the future will only be bright.

    McMillan2019-04-24

    McMillan Response

    May 1, 2019CEO

    Thanks for your positive input and support as we move into this new era. It’s not easy having to make tough decisions when you’re surrounded by great and experienced talent and an inclusive culture like McMillan’s. But to thrive in these times of change, we need to be clear-headed ...

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Other Employee Reviews

  1. "Unique, supportive and well-balanced culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Services Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at McMillan full-time for more than 20 years

    Pros

    The agency was founded in 1996. So it is young enough to be fresh, exciting and open to new ideas. But it is established enough to have a solid HR function, well-trained and supportive managers, and an excellent work-life balance. As an agency, the clients' needs can often tip that balance during busy times but the agency is very accommodating to balance things out appropriately. It is a very fun, laid-back yet professional...

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    Cons

    The only cons I can think of are actually consistent with any creative agency of that size (80 people, +/-). Internal communication can be challenging and the inherent 'tension' that can exist between clients and creative pops up now and again.

    Advice to Management

    Continue to nurture the amazing culture that exists. Develop talent from within the ranks.

    McMillan2017-05-05
  2. Helpful (2)

    "Identity crisis?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Negative Outlook
    No opinion of CEO

    I have been working at McMillan full-time for more than 2 years

    Pros

    Talented people, accessible execs, wide range of experts from who you can learn from, great office spaces and openness to new ideas, fun no-drama colleagues, events outside of work.

    Cons

    We position ourselves as a brand experience agency, but we often accept work/projects that are disconnected from our strengths. It takes a lot of time to even know where we are going in terms of projects or processes. People are strong-willed, committed to great work but disorganized to make it happen. Nobody really knows who owns what, roles are unclear so too much time is taken before we do what we do best.

    Advice to Management

    Clarify roles. Simplify processes. Reduce the number of communication channels with clients but make them better. Roadtest all this more quickly and communicate results more often, even informally. Don't take months cooking something up before even communicating or testing it with us, in the loop. All the right people are here, all the right elements are in-house but a good team without roles will somewhat always suffer...

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    McMillan2019-05-15

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