McMillan - What happened to McMillan? | Glassdoor.ca
  1. Helpful (13)

    "What happened to McMillan?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ottawa, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at McMillan full-time for more than 4 years

    Pros

    This used to be an amazing place to work. The culture was phenomenal. Moral was always high. Work was a bit dull, but still thriving. Work/life balance was decent. Salaries and profit sharing was decent.

    Cons

    Things started going down hill really fast after the new CEO was announced. Empty promises. Failed company ambitions. A major shift in culture. Now, moral is at an all-time low. Clients don’t see us as trusted advisors and work/projects are dwindling. Layoffs are frequent and significant. And the CEO doesn’t even know my name, or my title for that matter.

    Advice to Management

    What happened to you guys!? Seriously. Check your egos.

    McMillan2019-04-15

    McMillan Response

    May 1, 2019CEO

    Although it was difficult to read, I appreciate your comment. I can understand that a change in leadership is not always welcomed and that our newest direction may not appeal to you. As I embrace the role of CEO and put in place a plan that I believe will ultimately help us succeed ...

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Other Employee Reviews

  1. "Unique, supportive and well-balanced culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Services Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at McMillan full-time for more than 20 years

    Pros

    The agency was founded in 1996. So it is young enough to be fresh, exciting and open to new ideas. But it is established enough to have a solid HR function, well-trained and supportive managers, and an excellent work-life balance. As an agency, the clients' needs can often tip that balance during busy times but the agency is very accommodating to balance things out appropriately. It is a very fun, laid-back yet professional...

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    Cons

    The only cons I can think of are actually consistent with any creative agency of that size (80 people, +/-). Internal communication can be challenging and the inherent 'tension' that can exist between clients and creative pops up now and again.

    Advice to Management

    Continue to nurture the amazing culture that exists. Develop talent from within the ranks.

    McMillan2017-05-05
  2. Helpful (2)

    "Identity crisis?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Negative Outlook
    No opinion of CEO

    I have been working at McMillan full-time for more than 2 years

    Pros

    Talented people, accessible execs, wide range of experts from who you can learn from, great office spaces and openness to new ideas, fun no-drama colleagues, events outside of work.

    Cons

    We position ourselves as a brand experience agency, but we often accept work/projects that are disconnected from our strengths. It takes a lot of time to even know where we are going in terms of projects or processes. People are strong-willed, committed to great work but disorganized to make it happen. Nobody really knows who owns what, roles are unclear so too much time is taken before we do what we do best.

    Advice to Management

    Clarify roles. Simplify processes. Reduce the number of communication channels with clients but make them better. Roadtest all this more quickly and communicate results more often, even informally. Don't take months cooking something up before even communicating or testing it with us, in the loop. All the right people are here, all the right elements are in-house but a good team without roles will somewhat always suffer...

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    McMillan2019-05-15

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