McMillan - Positive workplace with a growing performance culture | Glassdoor.ca
  1. "Positive workplace with a growing performance culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at McMillan full-time for more than a year

    Pros

    No egos Competitive salary and benefits Friendly and supportive working environment Not hierarchical Focused on positive growth and performance Respectful Fun Locally owned and operated No micro-management styles

    Cons

    Opportunity to improve and formalize some processes for how teams can/should work together. At times teams people can become silo'd and lack clarity roles and expectations for projects. Opportunity to become firmer with regards to performance management to help demonstrate clear and defined expectations.

    McMillan2019-01-09

    McMillan Response

    May 1, 2019CEO

    Thanks for your positive input. We’ll strive to keep it up as we move the needle. I appreciate your comments on structure and process. As part of our growth plan, we’re transitioning to a model that allows for more flexibility, higher creative value, and better client responsiveness. ...

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Other Employee Reviews

  1. "Unique, supportive and well-balanced culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Services Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at McMillan full-time for more than 20 years

    Pros

    The agency was founded in 1996. So it is young enough to be fresh, exciting and open to new ideas. But it is established enough to have a solid HR function, well-trained and supportive managers, and an excellent work-life balance. As an agency, the clients' needs can often tip that balance during busy times but the agency is very accommodating to balance things out appropriately. It is a very fun, laid-back yet professional...

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    Cons

    The only cons I can think of are actually consistent with any creative agency of that size (80 people, +/-). Internal communication can be challenging and the inherent 'tension' that can exist between clients and creative pops up now and again.

    Advice to Management

    Continue to nurture the amazing culture that exists. Develop talent from within the ranks.

    McMillan2017-05-05
  2. Helpful (2)

    "Identity crisis?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Negative Outlook
    No opinion of CEO

    I have been working at McMillan full-time for more than 2 years

    Pros

    Talented people, accessible execs, wide range of experts from who you can learn from, great office spaces and openness to new ideas, fun no-drama colleagues, events outside of work.

    Cons

    We position ourselves as a brand experience agency, but we often accept work/projects that are disconnected from our strengths. It takes a lot of time to even know where we are going in terms of projects or processes. People are strong-willed, committed to great work but disorganized to make it happen. Nobody really knows who owns what, roles are unclear so too much time is taken before we do what we do best.

    Advice to Management

    Clarify roles. Simplify processes. Reduce the number of communication channels with clients but make them better. Roadtest all this more quickly and communicate results more often, even informally. Don't take months cooking something up before even communicating or testing it with us, in the loop. All the right people are here, all the right elements are in-house but a good team without roles will somewhat always suffer...

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    McMillan2019-05-15

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