until company overhaul of, stay well clear. - Engineer Matillion Employee Review

1.0
Oct 15, 2023
Recommend
CEO approval
Business outlook

Pros

Some great engineers while they last Some very hard working lower level persons

Cons

This has moved from a tech unicorn, breaking the mould and leading the way as a values based business that attracted people. The best in the business world wished to be here as honesty, vulnerability and transparency was encouraged. Not any more. Now it is changing to be a run of the mill tech company, like every other. At this stage the only way to compete for great people is to pay the best as people are there only for the money. Here they are losing. They are paying low to start and now people have not had a wage rise in many cases for a number of years. Once people would do anything to help team green succeed, like during the pandemic, people took huge wage cuts to ensure we got through and now those very same people are being threatened with, and have been, sacked on the spot for not wishing to sign an enforced contract that enforces that you sign away the working time directive. This dirty work was carried out by the CEO Matthew Scullion himself with late night, unannounced phone calls. The atmosphere is now horrible, engineers are quitting at an alarming rate, whole departments are empty, all others are scrambling to get as much work as they can done just to keep their roles alive, many late hours without thanks or reward. Promotions are fixed numbers instead of reward based, you can hit every point on an agreed career progression chart, two levels above your present role and still lose out because the quota has been hit for this round and bear in mind it can be like this for years in some cases with people working at senior level stuck at graduate level and pay. Pay, supposed to be at 75 percentile. It's nowhere near. The industry standard rate they have calculated is hidden and when pushed, it is way below the real one by all standards published in the industry. So, what has happened. This company got to be a world leader and a unicorn statue due to some incredible people and hard work. Most important were the people. One person created the foundations of ensuring the vision that the founders had would resonate throughout and continue as the business grew. Vicki M, created people ops, not HR as she believed we were people and not resources. Andrew T, grew the engineering team and enforced that we work and maintain the values. Things changed as the place grew but the values remained. So, all change, first we brought in a new engineering lead. This guy had been there before!!! Andrew was asked to step aside (obviously he left after trying to put up with the new ways but these were across the grain and not right). Sometimes businesses have to be strong and make some difficult decisions but the like ' profits are more important that values, if you don't like it you don't need to work here, in America we wouldn't talk with you we would just tell you or sack you, etc'. This smashed all goodwill but people still believed in the CEO. We had other start that bullied people and called them names, telling seniors that they were useless. These people just left as they were really good and then he brought in his own friends and people who would cover his inabilities. This continued to managers. The whole of the company feeling had disappeared but people still believed in the CEO. Now the whole of the People Ops department was broken when Vicki was treated as rudely as others and she left. The whole foundations that the company had been built upon were gone with the personnel that had left, especially those in the senior leadership team. We now had HR lead by what was meant to be a leader in this field but a quick look at their career history shows they have no history of leading a world leading, value based business. No taking the company to the next stage nor increasing a business. This person has no understanding of UK HR law most importantly. So within 18 months, we moved from a world leading, value based business with people bending over backwards to take it to the next level and loved the people and company to a hollow shell. Now, if that goodwill remained and the new shiny offices opened and people were asked to attend with a carrot approach, people would be there. No, they enforced attendance and threatened those that did not agree due to many reasons but the really kicker was that over 50 members of the workforce signed a grievance against the enforced contract change (around 100-130 were asked to sign the new contracts). The company refused to recognise the grievance and then tried many bully tactics with the executives having unannounced meetings with those that signed the grievance. Eventually the straw that broke the camel's back was the CEO on the spot sacking a person who wouldn't sign. This then made people sign but this isn't a win for the business as at this point there have been 30% of those that signed the grievance took new jobs. Now this isn't the end of the story. We have no wage rises, no promotions, no back filling, people asked to pick up this slack and all the while, HR refuse to discuss the issues, send out propaganda that pretends like there isn't any issue, that values are the essence of the business. It is sickening to hear the CEO make company announcements and in videos and conferences say that the values are the most important and it's the team that is the heart of Matillion. The workforce just scoff now. Transformative, yes for sure but no one is on board. The company is in disarray and I hope someone can get a grip and put the boat back on course but it is going to take a massive change to get the workforce back. Of course, the company has also (no one keeps secrets) asked some to leave positive reviews in return for reward (you need a part time role while at uni?) and sales people sell don't they, odd that as twice they have had massive layoffs in USA to they months later start bringing them back. Some companies go to China to save money, some use US labour due to the lax labour laws to drop and hire at will. We were flying high until the leaders became too cocky and started firing their guns in random locations for fun. Well the balloon has a lot of holes in and we accidentally shot the pilots and brought in clowns. Those that are here are quick buck makers and not here for the company's health. I have so much more but all I would say, until this company has had a massive overhaul of leadership, stay well clear.

avatar
Matillion Response
2y
Thank you for your feedback. We agree, we’re incredibly proud of the actions that our team took to support Matillion throughout the Covid period and beyond. As you may be aware, this year, in our Year of Productivity, we’ve taken the opportunity to add structure to our Performance and Merit review processes, so we can ensure that our approach to performance management and compensation are fair and consistent for all. Additionally, our compensation strategy is market led; twice annually we complete a review of our compensation vs the market to make sure that we remain competitive. You’re spot on in that to become a global leader we need to globalise. For us, that means bringing leaders into the business with diverse skill sets, experience and knowledge, who are based in diverse geographies. The leadership team and beyond believe strongly in our value of integrity and we haven’t employed anyone to leave reviews on Glassdoor. We believe this should be a forum that represents Matillions employees’ voice and be a true reflection of where we’re at and how we can continue to evolve and grow. With that in mind, I’d really appreciate a conversation around the issues you’ve raised here. If you feel able please reach out to Laura Pierce or a member of the People Ops Team.

Explore other reviews about Matillion

5.0
Nov 22, 2023
Recommend
CEO approval
Business outlook

Pros

I'm 15 years into my career having worked for hundreds of companies (consulting). Matillion's culture is ranked top 3 and you'd be hard-pressed to find a better one outside of some fancy Silicon Valley startup that works remotely from Bermuda and grows their own wheat grass. Also, in my top three ever is Matillion's leadership. Matillion's executive team is strong from an IQ and EQ perspective. The vision is great and they've adapted beautifully to market. They've also hit their growth targets which is in line with other top SaaS companies. Read the values on the website. If they resonate with you then join Matillion. When I joined almost two years ago, the CEO approval rating was the highest I've ever seen (95%) and the ratings were 4.5. This has been diminished purely because of layoffs but the 95% and 4.5 are still here, I promise you.

Cons

Like every company in the last 18 months, Matillion has gone through some growing pains but this is mostly because of having to ruthlessly adjust to the recession we are in. And, juxtaposed against Matillion's large funding rounds in 2021, this, of course, resulted in layoffs. Rapid hiring (3X'ing the size) + followed by a recession = layoffs, and what follows is a new culture that had to adapt. Some employees didn't like that and that's what you read on this page recently in the reviews.

avatar
Matillion Response
2y
Thank you for taking the time to leave us a review. It’s great to hear your feedback and we’re pleased to hear that you’re enjoying your time with us. We agree we’re very lucky to have an executive team with high IQ and EQ. If there is anything further you’d like to discuss, please contact peopleops@matillion.com.
1.0
Aug 7, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None management people are super kind and friendly Good health insurance

Cons

Lack of direction Mismanagement while somehow also over managing Ever changing KPIs and high churn What was once a leading product has been overtaken by its highest competitor Hostile and demeaning leadership Expected to learn product and process while actively selling and managing accounts during onboarding Heavy internal politics that come off as very high school clique No one (including the Sales Engineers) knows everything about the product so there’s pressure to push unviable solutions unknowingly RTO for local employees is crushing moral

5
avatar
Matillion Response
9mo
Thank you for taking the time to share a review with us. Whilst it is encouraging to hear the positive elements of your experience with us, we’re disappointed to hear the concerns you’ve raised regarding leadership, direction, and onboarding. Thank you for that feedback. While Matillion has been through a period of change, we’re confident in the steps we’re taking to build a strong and sustainable future - including clearer strategic direction, product improvements, and continued investment in our people and processes. If you’d be open to discussing your experience further, we’d welcome you reaching out to peopleops@matillion.com.
See reviews by: Helpful|Rating|Date|All