2.0
Apr 14, 2021
Former employee
Recommend
CEO approval
Business outlook
Pros
Responded well to COVID. Good benefits and pay was okay.
Cons
Nepotism is rife. Workload is often unmanageable - there were tales of brokers working past midnight. ‘Disease to please’ culture - senior managers afraid to say no to unreasonable demands from clients and staff suffer as a result. Terrible IT systems and outdated equipment in Specialty. Back office function in Norwich and India not fit for purpose - can take months to close a risk.