It is toxic- not the product but the environment - Sales Supervisor Lush Employee Review

1.0
Jan 29, 2016
Recommend
CEO approval
Business outlook

Pros

Some great co-workers (on the shop floor plus the brand trainer who really wanted me to develop and succeed), exceptionally nice customers, bonus system if there are great sales, innovative products (not all).

Cons

Upper management is unprofessional, disorganized, unethical, expectations are unrealistic creating a toxic environment to work in. Felt I was just a resource to use not a real human being.

Explore other reviews about Lush

5.0
Dec 23, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management Company cares about employees Employee discount Lenient

Cons

I’ve tried to think of some, and I don’t think I have any cons

1.0
May 25, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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