Company is going downhill - Sales Lightspeed Employee Review

2.0
Mar 15, 2024
Recommend
CEO approval
Business outlook

Pros

Coworkers and the managing director of APAC

Cons

Initially Vend was great before Lightspeed came into the picture. Ever since the acquisition, everything started going downhill. Employees are burnt out, targets are unachievable, managers are burnt out too and micromanaging the employees although everyone has been hitting their activities. Half the entire sales team is on some sort of coaching plan. Miscommunication is also a rather common issue in the company. I would not recommend joining this company right now. Many are on the brink of walking out yet nobody is acknowledging this.

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Lightspeed Response
2y
Hi, thanks for your review and the impact you are making at Lightspeed. It's great to hear that you enjoy working with your fellow co-workers and the Managing Director in APAC. With regards to the other concerns you have raised, we are already in the process of looking into these, as we don’t want this to be the experience that our people have. If you are open to it and to allow us to support you more directly, we’d like to understand the details behind what you’ve said here if you could reach out to our confidential email, people@lightspeedhq.com. Alternatively, reach out to your People Business Partner or MD directly.

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5.0
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CEO approval
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Pros

nice atmosphere and understanding people

Cons

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Apr 1, 2026
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Pros

Flexible hours, unlimited PTO, in a position to really grow after a few really rough years.

Cons

Too many "yes" people near the top. VPs and directors want certain things done that they assume it will get done even if you show them hard evidence that it's not possible. If you give them a time line, they assume you can do it In half the time which is not how I work. Also there is a lot of " the right hand does not know what the left hand is doing"

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