Change Needs to Happen - Anonymous employee LINQ Services Employee Review

3.0
Sep 5, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Extremely fun environment when you have the right people (or people at all). The benefits can be very nice and extra perks offered. Medical insurance is wonderful and when you have the right leadership, you really feel like you can get somewhere. My star ratings are skewed because things were once amazing and somewhere I bragged about working. The senior level management has been amazing and were always very hands on, but I fear they are not seeing the whole picture as to what is happening. I have truthfully never approved of a CEO or other C-level management more and don't wish to see the company struggle. This is a place that someone could easily grow in, but not its current state.

Cons

All it takes is one bad manager and nobody willing to listen. Extreme turnover has happened in CS and this has led to select loyal employees being overworked and undervalued. A yearly raise should be standard at minimum, as loyalty is clearly something to be coveted here. Employees work to keep these clients happy everyday and work ourselves to the point of burnout and then get told we do not deserve additional compensation for literal triple the amount of work. High paid employees get laid off so underpaid employees can pick up the slack with no additional benefits or compensation. Employees reach out to higher ups to discuss issues and try to avoid looking for somewhere else, but get shot down. We are trying to tell you in so many ways how close we are to the breaking point and nobody wants to listen. Good and loyal employees are going to leave and new employees are going to be left with nothing....if they stay at all. We want to stay for the work culture we once had and loved and were promised. If it continues, in little time, certain departments will be nothing but brand new employees and their overworked team leads. There are too many clients and too little employees and the days are spent on constant phone calls apologizing for not getting a million things done at once. The core values are no longer being upheld as they once were so well.

Explore other reviews about LINQ Services

5.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

I genuinely enjoy working with my team, and the work itself is both meaningful and rewarding. One thing I really appreciate is the level of trust and autonomy—I never feel micromanaged. The company also offers some standout perks. LINQ provides an annual company trip, and every five years employees receive a three-week paid sabbatical along with $5,000–$7,000 toward vacation expenses. Additional benefits include an HRA contribution for employees using the company insurance, catered lunches on Mondays, and a $150 monthly wellness stipend. I also love the office spaces and the flexibility of the hybrid work schedule, which creates a great balance between collaboration and personal flexibility.

Cons

The workload can occasionally feel overwhelming, especially since account activity tends to fluctuate. There are periods that are relatively quiet, followed by times when multiple client projects ramp up at once, creating a more demanding workload. That said, my team is very supportive during those busier periods, which makes a big difference.

5.0
Mar 29, 2026
Recommend
CEO approval
Business outlook

Pros

Positive work environment, supportive leaders, and a great work-life balance!

Cons

This role is great for driven individuals who have previous B2B experience, but may be challenging for those who prefer a slower pace or less accountability.

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