Not what I would expect - Anonymous employee Kusmi Tea Employee Review

1.0
Sep 15, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wonderful selection of teas to taste

Cons

Very little interaction, integration or direction from management Nobody seemed happy or positive No team incentive Negative work environment The atmosphere between staff and management was strained Was like working in a straitjacket Not enough attention was given to staff from management and there was a sense of being restrained into a role where you could not communicate with management freely Lack of communication between staff and management created a tense and unhappy working environment for me Rota would change and staff wouldn't be informed which was quite simply, ridiculous

Explore other reviews about Kusmi Tea

4.0
Mar 8, 2024
Recommend
CEO approval
Business outlook

Pros

Small team so easy to communicate with accounting, regional manager, etc. Was also great to work at multiple locations

Cons

Not many cons at all

4.0
Jul 29, 2021
Recommend
CEO approval
Business outlook

Pros

Small company in the US and they had boutique stores in NYC so I had immediate contact with district manager, marketing team, accountant, etc. Everyone was super nice and they even let me work for events that featured their tea. Their tea is also pretty easy to sell because of presentation and taste. We also held public events in the store. I enjoyed working store events as well

Cons

Not much cons, I was excited when they promoted me :)

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