Pros
Very, very few. You'll think there are so many during the interview process and from the founder pitch, especially the CEO (she's a great saleswoman). But buyer beware. Very, very beware.
Cons
Everything you read here is true. Sure, reviews are reviews, people come here to vent when impassioned and slighted, they can be biased. However, even with this known truth, what you read here is true, every single word. The promise of a different kind of agency is the biggest untruth of them all. All the founders have done is taken their experience at brutal, cutthroat, grind agencies wrapped it in coral and brass and seeped it in motivational babble and "diversity". (Only a word, not a practice at Knack.) The gaslighting is so intense, even I, who isn't new to this world by any means, questioned my abilities to do a job I know I am good at. The interview process is a disaster, group think slows down everything, problems are thrown back at the leadership team to "solve" when the founders just prefer to look away because they are foundational issues, not ones that can be solved by employees who aren't empowered to make key decisions. Further, the agency espouses they do something different in the marketplace but they're really just a production shop, slashing their prices to make a deal work and promising a scope that is impossible to deliver at the price they approve or one they have the ability to do. In short, it's a hot mess and the founders are, in the end, mean girls. New hires are the flavor of the week, the solution for all agency problems until they're not. When they fail at impossible asks, or worse, quit (even when given professional notice for at-will employment, I might add), employees are canceled and ignored. It's always personal, never business. Ever. You're in until they decide you're out. Just like junior high school.