Chaotic environment with poor management and unclear communication - Freelance Graphic Designer KIMBO Design Employee Review

The office is conveniently located near the SkyTrain, which makes commuting much easier. Fridays in particular tend to be more relax. Additionally, the agency works with various government clients, offering valuable experience and exposure to public sector projects.

The interview wasn't particularly difficult — it was relatively easy, partly because the interviewer's English proficiency wasn't very strong. During my time at the agency, I gained valuable experience working with government-related projects, as most of their clients are from the public sector — including ministries, municipalities, and even federal departments. However, the work environment was somewhat disorganized and quite toxic. There were frequent internal conflicts and tensions. I had an idea this might be the case from the start, especially after the long-time guy warned me about the toxic culture and shared several stories about fights and all the rage quits and unprofessional firing of employees. Kim, the agency owner, was not that bad at all but most of the glassdoor feedback from ex-employees about her were actually true. Communication can sometimes be an issue, as not all employees have strong English skills. The workplace is also quite unorganized, with a lack of clear structure or consistent processes. One of the more serious concerns is the frequent internal conflicts — loud arguments between team members are not uncommon, which contributes to a tense and sometimes uncomfortable atmosphere. Salary and benefits are meh.

The office is near the skytrain. Work with government clients.

Extremely toxic work environment. So disorganized, staff are constantly belittled and reprimanded in front of the office, projects were consistently underquoted against staff’s input, and then would inevitably go over hours. No work-life balance or understanding. The owner didn’t know what was going on and would occasionally throw staff members under the bus in front of clients. I witnessed many rage-quits and unprofessional firings during my time here . Benefits package was bleak, at the time, with weird coverage, bare minimum vacation days. Roles aren’t clearly defined or filled, so you often take on several roles at once without getting the compensation for it.