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Journal Technologies

Engaged employer

LA OFFICE REVIEW: Incredibly Out of Touch, Bordering On Cruel - Software Developer Journal Technologies Employee Review

1.0
Jul 21, 2020
Recommend
CEO approval
Business outlook

Pros

Coworkers are nice, real people. Everyone realizes we're all in the muck together. Location is good, parking is provided. Surrounding area is cute and accessible by public transport. Pretty dope healthcare plan. Logan office seems nice from when I spoke to people there. Sometimes there were buffet style lunches, though those, I'd hope, are done forever. The software you build actually helps society.

Cons

Oh boy, I didn't plan or writing this review, but after listening on my SO's meetings, now that everyone is at home, and how much their company actually cares about it's employees, it made me so mad to have dealt with this place. I'll start with minor things. When lunches were provided, dietary restrictions were never assessed. Sometimes there'd be no non-vegan/vegetarian options. No gluten free options. Lighting in the office was inconsistent, depending on who walked in first it could be bright or dim in the office. The office itself was not decorated at all except for the late 80s mall fountain in the middle surrounded by fake, dusty plants. No visual stimulus or happiness existed on the walls. No windows in the main underling area. Now for stuff that actually matters: Upper management is cold and heartless. Often never speaking to lower level employees and when a problem did arise, the VP would gaslight people in order to avoid addressing any real complaints. When the CEO was loudly making some insensitive remarks about his employees abilities and then some racially charged jokes, it was buried, employees being told "you didn't hear him correctly". Leading up to COVID-19, employees were told "work from home will not be considered," by highest management. For a job that's entirely VPNing into other offices around the nation. Project managers have no real power for their team's policies, and instead have to act as mouth pieces of the CEO and VP because, as was mentioned earlier, they never spoke to lower level employees. Going into lockdown and actually working from home, the company provided the employees with nothing. The only thing that could be brought home was the laptops/computers, no monitors or accessories that the company provided. Communication is just bi-weekly "we won't open for another two weeks." There is no support given to the workers of the company. Other companies have been providing some sort of stipend for making your home office more comfortable, mental health checks, even sending gift cards to local food places. Journal Tech, instead, on June 22nd asking employees to start returning to the office, while cases were, and as of writing continue, to shoot up in Los Angeles. They even had the gall to tell people to be "covid security" and make sure no one is sick. After an uproar, it was nixed. But why did they think that it's a good/safe/okay/mentally sound idea? This place is a toxic hellscape. There's a reason they only hire people just starting their careers in software dev, they know they can get away with more because of your uncertainty in your new path. They take advantage of their employees. It's bad. Don't work here.

Explore other reviews about Journal Technologies

5.0
May 14, 2025
Recommend
CEO approval
Business outlook

Pros

Good people to work with, lots of room to grow and learn.

Cons

Lots of changes at once can get overwhelming.

1
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Journal Technologies Response
1y
We recognize there have been a number of changes recently, and we know that change can be challenging. We’re doing our best to manage this thoughtfully and believe the steps we’re taking will help make our company an even better place to work. If you’re ever finding it difficult to navigate any of these changes, please don’t hesitate to reach out to HR. We’d be happy to connect and talk through your experience.
3.0
Nov 21, 2025
Recommend
CEO approval
Business outlook

Pros

1. Remote flexible work environment for many employees. 2. Competitive salary and benefits. 3. Compelling work. 4. Many engaging and approachable clients. 5. Many co-workers are intelligent and dedicated and helpful. 6. Strategic growth focused leadership. 7. Competitive product. 8. Focus on incremental continuous improvements. Small adjustments that are evaluated for their worth before adding more changes that helps limit chaos. 9. Evolving PMO. 10. HR onboarding was flawless and helped to learn about company policies and procedures.

Cons

1. Lack of camaraderie. Only a few co-workers have made the effort to welcome and connect. Quite a few co-workers focus on their work and are hard to relate with. Cliques exists. More efforts to be a more inclusive company is needed. 2. Contention between old ways and news ways of operating that has led to some in-fighting, confusion, and resistance. 3. Challenging and almost non-existent onboarding experience with PMO and immediate team. 4. Concern about heavy workloads that risk leading to burn-out. 5. Sales process needs to improve to ensure that hand-offs to delivery teams are smoother and that the clients are on the same page. 6. Lack of consistent recognition of employee’s efforts and contributions. 7. More training of process and procedures is needed. 8. Documentation can be improved across the board. 9. Lack of support from senior leadership and management. You need to be a self-starter and be comfortable with autonomy with little direction from co-workers and management. 10. Company is disconnected between departments. They operate in silos. Need more cross-functional training, knowledge sharing, and consistent processes.

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Journal Technologies Response
3mo
Your feedback on camaraderie, PMO/team onboarding, cross-functional alignment, workload, and recognition is fair and aligns with areas we know we need to keep improving. We’re actively working on better handoffs, clearer processes, stronger documentation, and more connection across teams. We appreciate you highlighting our flexible work environment, compelling work, strong clients, and the efforts around onboarding and continuous improvement. Change takes time, but we’re committed to making it better. Thanks for the feedback!
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