There are newer employer reviews for JetBlue
There are newer employer reviews for JetBlue

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"It started out ok..."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Airport Operations Crew Member in Long Beach, CA (US)
Former Employee - Airport Operations Crew Member in Long Beach, CA (US)
Doesn't Recommend
Approves of CEO

Pros

Always busy, never bored. Great people to work with. Hours can be flexible and you can trade hours online. Can often double up on shifts.

Cons

Management was often lazy and never helpful. It was very stressful and they cut a lot of hours and by the end of the day you were very exhausted and beat. Too much work for one person, very hard to deal with irate customers. Management would tell you to be firm, but then they would come out and give the customer anything they wanted, making you look very foolish.

Advice to Management

Listen to what the ground people have to say, give them more employees to get the job done and stand by the decisions the crewmembers make, and don't undercut them.

Other Employee Reviews for JetBlue

  1. "Building relationship"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in New York, NY (US)
    Current Employee - Customer Service in New York, NY (US)
    Recommends
    Approves of CEO

    Pros

    Friendly environment, Good salary and path to grow.

    Cons

    Busy schedule, rough hours, more close relationship between crew members and management. Better IT

    Advice to Management

    Better relationship with crew members


  2. "Immature company: pros and cons, but know what you're getting into"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Forest Hills, NY (US)
    Former Employee - Anonymous Employee in Forest Hills, NY (US)
    No opinion of CEO

    Pros

    Very flat hierarchy and management is extremely receptive to ideas - even entry-level employees can make a difference in company policies and processes.

    Cons

    In the quest for company-wide equality, management positions are given the same benefits packages as frontline employees. Great deal if you're a frontline employee, but it's a huge loss if you're a management employee because your benefits aren't nearly as good as you'd get elsewhere.


There are newer employer reviews for JetBlue
There are newer employer reviews for JetBlue

See Most Recent

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