Not what they advertise - Tax Associate Customer Service Intuit Employee Review

2.0
Jan 17, 2019
Recommend
CEO approval
Business outlook

Pros

Good benefits, hours and fair compensation.

Cons

Back-stabbing environment that is encouraged by management (mid and upper). They ask for "skip levels" to get a feel but then label employees' as combative if they aren't seeing everything with rosey glasses. And so they can dig up dirt on other employees'. Not participating is seen as being non-cooperative. Being quiet and not joining in with the clique's who gossip and talk about others is seen as "not a team mindset". Expect people to go 100 miles an hour 100% of the time.

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5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Great engineering culture, supportive team, strong mentorship, and meaningful intern projects with real product impact.

Cons

Large company processes can sometimes make onboarding and finding the right information slower at first.

2.0
Jun 7, 2026
Recommend
CEO approval
Business outlook

Pros

Pays well, nice work notebooks, don't check office attendance until they need someone to fire

Cons

My whole team and management up to VP level are on visa or offshore. They're not interested in including other cultures. No direction except looking good for immediate manager. Lots of favouritism too. Expectation to accommodate offshore times. Tech is a legacy hodgepodge of unnecessary implementations that only we're made for the resume of the developer. People let go randomly, so no use to work hard or smart, only thing that matters is if the right manager likes you.

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