Intact - Great place to work! | Glassdoor.ca
Pros
Cons
  • "Almost zero work-life balance, most people in the claims department carry unmanageable pending assignments, lower-end salaries in the industry" (in 11 reviews)

  • "Upper Management - Doesn't really feel like they care" (in 14 reviews)

Employee Review

Employee Review

"Great place to work!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Director in Calgary, AB
Current Employee - Director in Calgary, AB
Recommends
Positive Outlook
Approves of CEO

I have been working at Intact full-time (More than 10 years)

Pros

Very progressive, customer driven company. Great benefits. Strong set of company values and success factors for leaders, which set a very positive tone.

Cons

A large company, so networking is key.

Intact Response

15 Feb, 2018 – Leader, Strategic Talent Projects

Thank you for sharing a review. Intact is about people and we are happy to hear that you are having a great experience with us...we also have large employee networks so be sure to check those out!

Other Employee Reviews

Other Employee Reviews

  1. Helpful (3)

    "BI Claims Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Casualty Claims Adjuster in London, ON
    Current Employee - Casualty Claims Adjuster in London, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Intact full-time (More than 8 years)

    Pros

    Excellent pension plan (Best in the industry)
    Understanding and flexible managers.
    Pay is reasonable
    Updated office
    Team building events are fun
    Career Opprotunities are good, if you are GTA. Otherwise you are limited.

    Overall the people and the benefits are great.

    Cons

    Extreme workload - Myself and other adjusters are over worked. Not enough bodies to handle the # of claims we are getting. This has been an ongoing issue, not a recent one.
    Micro Managed - There are a lot of processes on how to do everything, and they must be followed. Some is understandable, but this is a bit overkill.
    Employee Shares - Intact will match 50% of your contributions, but there are a number of restrictions that limit exactly how much they will contribute and it turns into a very small number.
    Upper Management - Doesn't really feel like they care. More focus and support for UW than claims; it creates an us vs them mentality.

    Finally, it seems like there is a committee and a spreadsheet for everything.

    Overall the processes and workload are too much.

    Intact Response

    15 Feb, 2018 – Leader, Strategic Talent Projects

    Thank you for taking the time to write a review. We appreciate your kind words and you've outlined some points for us to consider so thank you. People are our biggest strength and we will continue... More


  2. "Some hurdles, but overall a nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Montreal, QC
    Current Employee - Anonymous Employee in Montreal, QC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Intact full-time (More than 3 years)

    Pros

    Flexible hours, all overtime is paid (not the case everywhere), good benefits, relaxed working atmoshphere.

    Cons

    Intact is a big corporation, so there is some political maneuvering going on.

    Intact Response

    15 Feb, 2018 – Leader, Strategic Talent Projects

    Thank you for your positive feedback!

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