Some Good Some Not - Anonymous employee Hyatt Employee Review

3.0
Aug 6, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

For the majority of the many years (10+) I spent working for Hyatt I loved the company, the people I worked with and for, the team enviornment and the focus on community. For mid to upper management positions, Hyatt agressively promoted from within and had wonderful training opportunities. Salary was in line with other hotel companies for management positions and the benefit package was competitive.

Cons

Going public changed the company as did economic challenges in 2008 and beyond. I think a lot of decisions were made by GM's and Regional teams that were not in line with the culture that I had grown up with. The focus was revenue generation and cost cutting over all else I believe a company needs to be profitable but there were decisions made that crossed lines and effected the company in troubling ways for many years. When I left there seemed to be an "old boys club" atmosphere that was out of touch and often times offensive.

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5.0
Jun 6, 2026
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CEO approval
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Pros

Steady full-time income and consistent work schedule available

Cons

Physically exhausting work over long daily shifts

4.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

Fair pay, decent PTO, can be a very flexible work environment if you have a caring leader. Hospitality is a fun industry that tends to attract interesting people--ability to travel and work with diverse cultures is great.

Cons

Constant reorganization/restructuring post-COVID, and growth that outpaced scalable infrastructure. Some long-time employees very set in their ways, can be hard to make meaningful impacts on ways of working even when the org has changed on paper.

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