Hotel Org isn't run well - Anonymous employee Hopper Employee Review

2.0
Dec 16, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Health insurance fully paid Lack of micromanagement Many nice co-workers to work with Good bonus structure

Cons

Poor/lack of communication No empathy from management (they do not care about you) No career plan, No performance Reviews, No learning Internal jobs not posted, promotions not based on merit Unlimited vacation is a myth No care by management about hotels needs & wants, only bottom line No culture (even team events finish early, noone stays a minute longer as soon as agenda is done)

Explore other reviews about Hopper

5.0
Mar 9, 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay and team structure is good.

Cons

Little overwhelming and not great futuristic thinking interm's of data

2.0
Mar 12, 2026
Recommend
CEO approval
Business outlook

Pros

pay, remote, some good/smart people in pockets

Cons

Senior leaders could not care less about employees and routinely make bad market decisions leading to foreseeable product issues and eventual layoff cycles. There was a time a few years back where employees criticized the dark patterns in the app - the president got pissed and said 'the data didn't show it was an issue', then a few months later when we got bad press about those patterns dismissed it as our competitors planting stories - sums up the culture pretty clearly.

4
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