1. Helpful (6)

    "Not as advertised."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Henry's Cameras full-time

    Pros

    Great People, great teams, at the store level some amazing things happen every day.

    Cons

    Upper management outside of the store does not support their staff. The company, unfortunately, is operating in a shrinking market and is trying to cut corners and costs at the expense of there staff and customers. Customer experience and a living wage should be the focus. Instead, earning opportunities have been cut, and experienced and knowledgeable staff have been let go in order to bring in people who are willing to blindly run a sales program that is built to push warranties over finding someone the right solution for their needs. This is a company that opperates in a very exclusive market space with very demanding customers. Product knowledge and experience should be the priority for staff, not thier ability to sell a warranty service. Regional management also struggles to take any feedback. If someone has a concern about a program or direction the company is taking they will usually fight any opinion that is not their own. If you are someone that has an opinion and wants to share it then this is not a company you want to work for. My experience with Henrys was, their way or your fired for being negative.

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Other Employee Reviews

  1. Helpful (1)

    "Manager"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Henry's Cameras full-time for more than 3 years

    Pros

    GREAT Team to work with. Lower management really cares and tries hard to do the right thing. When we had District Managers it felt like family all around. Then the company terminated both DMs and the VP of sales. The new VP/Sales is as cold as the ice he constantly boasts about playing on each weekend. The biggest pro is that the people in the stores and middle management really care and it shows. The buyers pay attention to trends and the product mix often shows good judgement. Henry's is a good stepping stone into the next employer. If it wasn't for Henry's I wouldn't have found the photo company I'm now with, so doors opened because of my time at Henry's.

    Cons

    The new CEO isn't at all as people or business-able as the father. Cold, demanding, management by spreadsheet, people simply don't matter. Employees were once venerated as the pride of the company. The company no longer focuses on employees and certainly not customers. It's simply about the margin. There is no training. Period. Products come in and we're expected to learn it on our own. The softwaretools for training are terrible. There once was a terrific way to be rewarded for having good product knowledge. There no longer is. They killed the program that rewarded employees.

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  2. Helpful (1)

    "A Nightmare."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 
    Doesn't Recommend
    Negative Outlook

    I worked at Henry's Cameras full-time for more than a year

    Pros

    Good Discounts on Camera Gear

    Cons

    The company is a fish out of water and they're struggling to stay alive. Head office does not have a clue whats going on and there is a massive disconnect between them and the stores. The staff are disillusioned and have lost all faith in the company. People come and go frequently. Your reward for working there a long time is to be told that you're not important to the company.

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