Handy - Customer Service Representative | Glassdoor.ca
Pros
  • "You also get to meet new people" (in 24 reviews)

  • "I would definitely recommend if you want to work part time for a decent salary" (in 23 reviews)

Cons

Employee Review

Employee Review

Helpful (3)

"Customer Service Representative"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Brooklyn, NY (US)
Current Employee - Customer Service Representative in Brooklyn, NY (US)
Recommends
Positive Outlook
Approves of CEO

I have been working at Handy part-time (More than a year)

Pros

Well organized interior designed homes. Warm personalities of home-owners/apartment renters.

Cons

Depletion of equipment. (Reordered Online)

Advice to Management

Keep up the good work.

Other Employee Reviews

Other Employee Reviews

  1. Helpful (1)

    "I never got paid for job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Albany, NY (US)
    Current Contractor - Anonymous Contractor in Albany, NY (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Handy as a contractor

    Pros

    Side money (If they pay you) I've been waiting going on 3 weeks for $90. Measly dollars for clean a reck of a house

    Cons

    They should have a number for customer service

    Advice to Management

    Pay when people work

    Handy Response

    14 Jun, 2018 – Social Media Engagement Specialist

    We can look over your billing if you email us at team@handy.com.


  2. Helpful (1)

    "I clean in Pittsburgh, PA for a month now."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - House Cleaner in Pittsburgh, PA (US)
    Current Contractor - House Cleaner in Pittsburgh, PA (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Handy as a contractor (Less than a year)

    Pros

    Decent hourly rate and with a tip is obviously better. I like the fact we can cash out when we want for a small fee. Generally takes 3 days to see it in your bank account.

    Cons

    I believe Handy is new to our area so there is just not enough work to choose from. I'm hoping that changes. Also, there is no phone number that I can find to actually talk to a live person. I also can't find number for customers to call as when they ask for a phone number, I just don't have one for them. Some people prefer to talk to a person rather than email or app.

    Advice to Management

    Phone number should be given to the pros.

    Handy Response

    3 May, 2018 – Social Media Engagement Specialist

    Pittsburgh is one of our new locations. Unfortunately, it does take time to get known in the area but we're working hard on letting potential customers know about us so hard working people like you... More

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