Going downhill and fast - Customer Service Representative Grange Insurance Association Employee Review

It’s unfortunate to hear about your experience but we acknowledge we can always do better. Our purpose it to support and partner with everyone at GIA and we are proud of the accomplishments we’ve made this year to continuously improve the employee experience. We agree, there’s been a lot of change across GIA to continue to build our path forward, taking a traditional insurance company and transitioning it for what it continues to face in the industry is never easy. However, we intentionally involved every employee in developing our companywide strategic plan and we continue to see great momentum in our engagement and alignment across all employees. Yes, we have brought on new executives to help support us throughout the last few years and to be honest, we believe challenging all employees to bring their best and uncover and develop skill beyond traditional responsibilities is what makes GIA such a great place to be – we aren’t restricted and are inclusive in how we promote, develop, and engage everyone. We would really like the opportunity to talk more about your feedback, please feel free to reach out to Sharie Hyder (shyder@grange.com) to connect.