Glassdoor - Glassdoor changed my life | Glassdoor.ca
  1. Helpful (54)

    "Glassdoor changed my life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Enterprise Account Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Glassdoor full-time for more than 3 years

    Pros

    Glassdoor was my first job right out of college. I moved to a new city where I didn't know many people. The reason why I wanted to work at Glassdoor was that I believed in the product and it was something that was useful to me in my job search. Little did I know that a short three years later I would be looking back at my decision to accept my first job at Glassdoor as one of the best decisions of my life. Many of... my closest friends were made through my time on various teams throughout the Glassdoor organization. I know every review says it...but the best part of Glassdoor is truly the people. - Career Progression - There are plenty of opportunities for promotions for top performers. If you work hard and stand out, you absolutely will be moved from role to role quickly. -Strong Managers- I've had four managers at Glassdoor and every single one of them has been wonderful. -Compensation- Top performers are compensated like top performers. The ability to both hit and exceed quota is very real and can be accomplished by anyone who is willing to put in the work. -Benefits- Top of the line (and free) health/dental benefits with a ton of fun stuff around the office. Snacks, beer, ping pong, and darts. -Work/Life Balance- Amazing flexibility based on manager and position. Employees are treated like adults and allowed to WFH or take PTO when needed.

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    Cons

    Any company has cons no matter how great it is. Glassdoor has always done a good job taking feedback both from public reviews and internal feedback and laying out a plan to make changes. However, it sometimes takes longer to accept/see the issues and put into place fixes since we've grown so quickly. -Sales Operations- Many of our systems are very, very, very broken. This can occasionally lead to over or... underpayments that you as an employee you have to watch out for. This SEEMS to be getting better lately and I know is top priority to be fixed this fiscal year. -Billing Department- As a sales rep, your compensation is tied to your clients paying (or not paying) your bills. This means that you are often times working with the Billing Department to resolve payment issues for clients. Our Billing Department is painfully understaffed and emails/Slack messages go unanswered for weeks creating tough situations with clients who expect resolutions quickly.

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    Advice to Management

    Keep putting your people first, we all love you for it. Focus on the Billing Department, we're losing revenue due to a lack of accountability and responsiveness. Put people into Sales Operations leadership positions who have experience setting up and managing our systems. You've clearly noticed the issues and seem to be on the right track.

    Glassdoor2019-02-16
  1. Helpful (97)

    "4 years in and going strong"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mill Valley, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Glassdoor full-time for more than 3 years

    Pros

    Glassdoor is the favorite company I've worked for so far in my career. First and foremost, the company has an amazing company culture. People are really good to one another here. While people are smart and driven, they also care about making sure that everyone works together well. Glassdoor is also having a lot of success as a company. Like any early stage company there are ups and downs, but over the 4 years... I've been here I've seen revenue triple and the employee base grow by a similar amount. And I love Glassdoor's mission and that we are creating transparency for job seekers all around the world.

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    Cons

    None really. It's worth saying that we have some big competitors (LinkedIn, Indeed) in our industry so you have to bring your A-game. But I believe in what we're doing and our results show we are having success.

    Advice to Management

    Continue to focus on company culture even as we grow.

    Glassdoor2019-04-29
  2. "A critical inflection point"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Development Representative in Chicago, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Glassdoor full-time for more than a year

    Pros

    Amazing benefits program, casual office, free snacks, tons of events and happy hours. Great existing product that works really well, and some of the best people you'll ever work with.

    Cons

    Glassdoor is in the critical stages of post-startup mode. The acquisition by Recruit Holdings was supposed to provide the financial backing and fuel needed to accelerate the already high growth the company was experiencing. Instead it's left the organization in a sea of turnover (particularly in leadership) and left boots on the ground employees with far more questions than answers. For a company who's entire... existence is centered around employer transparency, internal communications are impressively opaque. Changes continue to be communicated last minute and fundamental business issues go months without any updates from leadership. As someone on the sales team, the 4 departments that support sales efforts (being Marketing, Product, Sales Operations, and Sales Enablement) are all woefully incompetent and mismanaged. Marketing has no idea how to string together grammatically correct sentences, let alone educate employers on our unique value proposition. Product has finally pushed forward 1 meaningful update to the solution that we can sell, the first in the nearly 19 months I worked here. I legitimately have no idea what they do all day. Sales Operations is constantly understaffed and stuck under inefficient manual processes that keep them constantly behind on their caseload while basic pieces of our Salesforce instance fail to work properly. Sales Enablement is either spending their time running trainings that are either totally redundant or of little value, or they are doing seemingly nothing at all. We went more than 9 months as a team without a single training run by Enablement until they were finally able to scrape together enough budget to bring in an outside sales trainer for 1 day. Meanwhile, the company is struggling to maintain sales volume and seems to have no answer to this problem. Most managers are still running 1 on 1 meetings with their direct reports that have little substance. Very little is going on in terms of coaching and development, just a lot of people relying on the same old strategies that no longer work. As a result, a lot of their best employees have left the company for greener pastures.

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    Advice to Management

    Glassdoor has an awesome mission, a great product, and a great culture. But if you don't start investing more in your employees and leadership and find ways to stop regrettable turnover, you'll lose your opportunity to become just as essential as your major competitors (and sister company) are to employers and job seekers.

    Glassdoor2019-09-18

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